8 mar 2022
Dipendente anonimo
Risposta di Evelyn Partners
3yThank you for your feedback — I am genuinely sorry you have not had a positive experience.
As it happens from time to time, sectors go through a period of consolidation — which is happening with the Wealth Management sector.
As a result, in September 2020, Tilney and Smith & Williamson merged — organic growth is always valued, but sometimes inorganic growth is a strategic necessity to secure your place in the market going forward. The reality is that scale counts.
When bringing together two large complex businesses, it does take time to merge structures, processes, cultures and pay — it's not easy, but we are committed to getting it right.
This is demonstrated by the amount of change in the business as we bring them together. However, we recognise that this has its downsides and it can have a negative impact on the client and colleague experience, which we try hard to minimise.
We do undertake Colleague Pulse Surveys — at least two a year — we are listening and will continue to be committed to improve the experience for our colleagues.