21 feb 2017
Risposta di Eventbrite
9yThanks for your feedback, I'd like to respond here but also invite you to come chat with me to continue the discussion.
Our business has evolved, especially in the UK. With the growth in the market comes the responsibility to add more process and structure to make sure we can scale. It sounds like this shift wasn't easy for you or communicated as well as I would have liked. We're proud of the scrappy startup muscles we built to get us where were are, but they're different skills than we need now that our main goal is scalability and supporting our growth. I believe in hiring the best people, giving them the tools, training and resources they need to be successful, and never intend to restrict autonomy or freedom to do their best work so that they can thrive. - Joel Crouch