Vantaggi
Genuinely cannot think of a compelling pro to list here at this point.
Svantaggi
The IT Infrastructure teams were already rife with terrible QA, critically bad habits and overall defensive and unproductive demeanors. But Everest outdid itself by signing a contract with a service provider to provide staffing moving forward.
This was a widely opposed decision that was made so a certain someone in the dept with high power can point to a page and say "see I made the expense number go down. Can I please have another bonus?"
The IT infrastructure Deptartment is now flooded with HB1 workers who are blatantly lying on their resumes and get shipped over here in droves in order to perform cheap and mediocre work. If you are not one of them, you will spend and waste a great amount of time training them or making sense of their workflows.
All in all, if there's one thing you can expect from the Everest IT Infrastructure dept. is finding a way to perform even worse than it did before. Avoid it like the plague.