Okay - Recensione dipendente - Help Desk Agent presso Everforth Apex Systems

2,0
14 feb 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great training, Can move up easily

Svantaggi

tier two are some of the most condescending people, You never fix the problem you just run a fit it wizard which works 50% of the time and try to get off the phone.

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5,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great leadership and rewarded for hard work

Svantaggi

there are none that come to mind

2,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Ability to work remotely still, however I am not sure how long that will last for me. They are pushing people back into the office. Autonomy & Independence - Strong ability to self-direct and own responsibilities - Involvement in high-impact work - Broad responsibilities that build transferable skills

Svantaggi

- I feel like my role was created without clear definition or long-term planning. I - Needed help with my workload and, despite repeated requests over the past year, I still haven't received any help - Increasing responsibilities without proportional salary growth - Bonus structure adjusted to be more difficult to achieve - Multiple internal teams laid off. Work transitioned to outsourced teams with lower perceived quality - Reduced sense of ownership and care from external/outsourced teams - Movement away from autonomy toward increased oversight - Reduced trust compared to earlier experience - Meeting Overload (“Meeting Fatigue”) - Uncertainty About Future State - Concerns around remote work longevity - Lack of clarity on role growth, support, and company direction

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