I work on the state farm side of things. The moment you clock in you are taking calls dealing with customers at the dealership and sales man trying to be demanding to you so they can get their commission check. Every call is the exact same. Absolutely no brain simulation. They expect you to pick up another call in less then a minute and read all these long disclosures and if not they will flag you. Using state farms old software is so buggy. Half the calls the customers can use the app but don't. They listen and watch every call. It's not worth the pay. Either pay us more or hire more people so we aren't taking calls back to back for 8 hours at a time.