4 gen 2022
Risposta di ExpandCart
4yThank you for your feedback
We understand how you feel, and we thank you for your contributions during the previous phase, our contracts are Annual based ends 31st Dec, which means based on a mutual agreement the company can choose not to renew or the employee can proceed with resignation
reasons for non-renewal of the contract may vary as per individual case that can be due to performance, policies, company strategy updates, budget updates, function, and position restructure or current qualifications may not fit in the company’s new objectives,
according to this the process of non-renewal was executed with respect to Egyptian labor law in terms of notice provided, handover and financial dues calculations, and release
for some cases, the 2022 renewed contracts include different durations this is because we have seen the potential of improvement in some of the employees and we decided to give them an opportunity to enhance with some guidance, coaching, and hard work we are confident they can succeed in meeting our 2022 growth plans and provide the quality our customers expect and deserve.
Our growth plans are crucial and there is no room for critical mistakes that can negatively affect our customer's satisfaction, our focus in 2022 will be on quality and efficiency, we will be working on developing existing employees and We will need to hire the best calibers out there to join our team to help us along our challenging journey.
Growing fast has its pros and cons In the past year, our main focus was to hire due to the workload and continuous business rush and yes we did not provide the time nor the resources to develop in our existing staff, at this year this is one of the top priorities of the people and culture team is to provide career development plans to existing and new hires this includes solid onboarding, job rotation, cross-team training programs, and online technical and soft skills training sessions
We have introduced and developed new roles and built a stronger hierarchy that can match our employees’ potentials and serve their career development
we are focusing on reviewing current, compensation and benefits programs, job descriptions, workflow and reporting lines for all employee levels, and we will continue to enhance to reach the optimum organizational structure
working on the above we are always committed to using technology to empower commerce in every aspect. we have radically changed the ExpandCart product since last year amongst our new products are and we have ExpandPay, ExpandShip, and our latest successful product, ExpandBot!
using our innovative talents we will continue to develop, support, and enhance our customer experience and
provide updated and innovative tools and processes to be the best eCommerce provider