Years ahead of digging themselves out of a mess - Recensione dipendente - Anonymous presso Experian

2,0
3 apr 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits, Experian treats management well with perks like stock awards, management training

Svantaggi

Technology is one of the biggest issues to date. Legacy system is a mess and new CCM platform was not ready for prime time at launch. Clients are miserable on it and I fear new clients will feel unbelievably duped. Clients are leaving in droves as is staff. In addition, staffing changes are going to make the servicing aspect very difficult, which is what CCM hung their hat on. The new GM needs to go. Never around and would prefer to manage up than understand what's really happening within the company. Middle management is overwhelmed and the perks and salaries can no longer justify staying. It could be great with a great "story" but I don't feel hopeful that it will turn around anytime soon. I would not recommend CCM to a client looking to move to a new ESP or a friend looking for a job.

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5,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work culture! Everyone is welcoming. I really like the work-life balance.

Svantaggi

There are really no cons that I can think of.

avatar
Risposta di Experian
6d
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent salary & benefits, monthly no internal meeting days

Svantaggi

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
avatar
Risposta di Experian
6d
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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