Vantaggi
Exec Leadership are engaged and connected with the market, business and employees. They have been outstanding during the pandemic - putting out videos from their homes, keeping us constantly up to date and just checking to make sure we have what we need. Prior to the pandemic Experian implemented many Employee Resource groups that really bring employees, that don't work together and might not have an opportunity to get to know one another, together to learn about their culture, areas of interest etc. They do frequent employee surveys to check the status of employees. Experian is also very focused on our Consumers and Customers. For consumers, they have live sessions to learn more about credit and tons of resources to help consumers, including the Boost product.
Svantaggi
Resources can be a bit uneven, some of the Business Units have many resources, while others that support then have very few, causing bottlenecks.
