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      Experian

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      Not the best place to work - Recensione dipendente - Customer Service Representative presso Experian

      1,0
      3 nov 2015
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Decent pay, cool break area, bathrooms are cool. There were a few great supervisors but they literally just left which is a bummer.

      Svantaggi

      The company consistently changes policies and they have a quality assurance team that actually tries to get you fired by using their own person feeling to grade you . All the managers and supervisors are quitting rapidly . They slam difficult problems on us and say if you mess up your fired. They don't seem to respect the normal agents

      Esplora altre recensioni su Experian

      5,0
      16 giu 2026
      Software developer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great work culture! Everyone is welcoming. I really like the work-life balance.

      Svantaggi

      There are really no cons that I can think of.

      avatar
      Risposta di Experian
      4d
      Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
      1,0
      10 giu 2026
      Anonymous employee
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Decent salary & benefits, monthly no internal meeting days

      Svantaggi

      Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

      1
      avatar
      Risposta di Experian
      4d
      Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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