Vantaggi
It is a complex tool, but they have a good training program to get you up to speed with implementing it. They also have regular meetings where you can join for help and ideas if you want/need it. Consultants are both knowledgeable and helpful, so you never feel completely alone in figuring out the best way to implement the tool (which is great, considering all its updates). This was the best remote environment I ever worked in. I felt closer to my team and other colleagues than in my last in-person office. Other optional "coffee chat" meetings were open to everyone from the company and you weren't penalized in taking time to be part of them, so I got to "meet" some of my colleagues from other parts of the world, which was fun.
Svantaggi
It's consulting, so there's a lot of tight deadlines. Working long nights and also weekends became too consistent and was impacting my health. Otherwise I'd still be there.