Not a great call center - Recensione dipendente - Agent presso ExpertPlanet

Work from home, therefore, no commute. Paid seat-bonus, (in case you do not receive a call) and commission of 2 percent of whatever is made on the call. There is a 24 hour schedule for most programs.

We lost the program that I made good money on, and now I am working programs that it seems all of the slow/broke inquisitive folk want to call on. Getting shifts can be hard, considering the needs of the client versus the how many people actually work there.

You are working from home, in your PJ's, at times the pay is ok, have made some good friends in the workplace at this job- and if you can get hours you can work when you want.

There are two women running things at the top and there is no way to reach anyone over them. They mostly hire friends and family for management positions with little regard for experience or qualification. They are very closed off to new ideas and those two women at the top give all the underlings their orders. If you offer any ideas that are different from theirs you are shot down immediately and there is no one to go to. They make promises of big money and lots of hours that always fall through and over hire so there are never enough hours for the people that are there so a lot of people give up and quit. The call taking platform requires 6 different log ins and almost always something is down or is not compatible with your computer so you don't get paid.