Stepping stone to becoming a solicitor - Recensione dipendente - Litigation Assistant presso Express Solicitors

2,0
2 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great colleagues - Supervisors can be very supportive and take the time to teach you - Surrounded by great Personal Injury lawyers who take the time to teach you things - Work events are fun - You learn a lot very quickly - Can get a training contract if you do a decent job

Svantaggi

- Tough work load from the start - The firm is PI law only, so you don't learn about other legal areas. - Office building is ugly and in an industrial estate - Can feel like you're just a cog in a machine - Feels very much like you are working in a business with the sole intention of maximising profits and little else. Management are obsessed with monthly targets etc. There is a spreadsheet showing how much money every other employee is bringing in. - Working there can get very depressing, it put me off becoming a lawyer. - I slacked off work during my notice period and was shown the cold shoulder by my supervisor and manger, seemed overly harsh as I had known them for over a year. - A lot of people openly admit they are just there to get a training contract and will leave as soon as they can. - They have a high drop out rate for staff - There is a new intake of 5-10 paralegals every 2-3 months and you cannot keep track of who is new to the department etc. - Management can track how much you're working and run reports on you. - HR can be a bit over the top sometimes - Office gossip and cliques - There are a lot of paralegals from BAME backgrounds but almost all the partners are white. - Pay for newly qualified solicitors is poor

avatar
Risposta di Express Solicitors
1y
Thank you for your feedback. We very much appreciate you taking the time and that you highlight the training, support and development that Express offer. In regards to some of the negatives you mentioned, it can difficult transition for graduates into the world of work. All law firms have monthly targets that fee earners need to meet, and will monitor fee earners in regards to their performance, this is the nature of the legal business. Supervisors cannot look to support fee earners in reaching their targets if they do not know any potential areas of issue. As you mentioned yourself our more senior lawyers will always take time to offer development and guidance. Many law firms also publish fee earner figures. One of the big differences is that Express includes the Partner figures, which in other firms are withheld from employees. Express do this, so all staff can be reassured that the partners are not asking for anything that they themselves are not doing; that everyone is being treated equally and that others are reaching those targets regularly. Our graduate scheme provides 3 months of initial training, with 6 weeks before you even move into your own team. It is pretty unique in the industry, with most law firms providing targets to be met from day 1. We look to ensure that every law graduate who joins us is equipped with the right skills before they take on workload responsibilities. Our regular intakes are due to the firm expansion we have grown steadily over the years and now have 700 staff. In regards to these cohorts, our rate of resignation averages at 15% within the first 6 months. A high proportion of these is due to the fact that people decide that Personal Injury is not for them. We recognise that it will not be for everyone, but we are always clear from the outset that personal injury is all we do and look to take on people who wish to pursue a career in this area. Of course, this is can change with the actual practice of the area, just like any other. Our trainee retention rate for last year was 82%. If you look at the Legal Cheek firm listings for trainee retention rates you can see this is the same rate as firms like Eversheds, Taylor Wessing and Linklaters.

Esplora altre recensioni su Express Solicitors

1,0
16 apr 2022
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people I met, this is the only pro

Svantaggi

I think the title says it all- constant bullying, micromanaging even the smalles things (like checking letters before they got sent out), employees being shouted at when they’re already overworked. NCT is a literal call centre with toxic management and even the office is depressing. Wages are low

5
avatar
Risposta di Express Solicitors
4y
Express Solicitors are sorry that you had an unhappy experience working for ourselves. We always appreciate feedback so we can look to see if there are areas in which we need to improve. If you have any additional concerns, please do email HR at ALLHR@expresssolicitors.co.uk Working in our NCT Team does involve a lot of talking to clients, as they deal with clients looking to engage our services. The work they do is key to our business. The level of call work, would have been explained to you in the interview process. We always try to be as open as we can as to what the role entails. We do expect high standards from our Team Members, as we want our clients to have the best experience from their very first interaction with us. This means at times, if we are working closely with a Team Member to improve the quality of their work, we will have their outgoing communication checked. That is however, to allow the individual to have the support they need to improve. We are sorry you didn’t find the working environment suitable as we do generally have a lot of employees staying with Express for long periods, either going on to progress into Team Leader roles within NCT or into other roles within the wider firm. The team also does socialise outside of work with a number of events being paid for by the company.
3,0
12 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Preface - I have only worked in the New Client Team, so can only offer my perspective on NCT. Frankly the best company I have worked for (but the bar is on the ground). Express does foster a good work environment and the people I've worked with have been, for the most part, a delightful bunch. There's honest emphasis on taking care of their employees' wellbeing, they pay a living wage, hard work is recognised and rewarded and anyone struggling is supported. Commission in the pay structure means staff are monetarily rewarded for doing well. Diversity seems to be something they actually care about, rather than just pay lip service to.

Svantaggi

The sickness policy is abysmal, offering 5 days a year of paid sick leave and beyond that unpaid/SSP if entitled to it (compared with my partner's workplace offering 13 weeks full pay and 13 weeks half pay) so if you have any disabilities or chronic health problems, expect to lose pay. Any time off needed for appointments must be made up working overtime, something I have not experienced in any other job. As a result I cannot in good faith recommend working here to anyone with chronic health issues. Working from home is a 50/50 split with everyone expected to still work in the office half the time, despite the fact that the job can be done fully remotely, for seemingly no reason beyond upper management doesn't want people working from home that much.

1
avatar
Risposta di Express Solicitors
2w
thank you for your 3* review and comments about the NCT Department. We are really pleased to hear you are happy working here and enjoy the working environment, this has grown throughout the business to be an open-door policy and we value our staff to make sure everyone is doing okay, we have just ran wellbeing sessions in the business (for example the recent free to attend PT Session & Pilates) to help staff. DEI is important, with regular sessions and active engagement, we want to encourage our staff to have a voice in the firm and show off what matters to them. Thank you for your comments on Sick Pay. We offer private healthcare to all staff with 2 years service and receive really excellent feedback about what a help this is. Working and speaking with colleagues face to face allows for better knowledge sharing, support, and coaching when someone is unsure, and better visibility to make sure everyone is doing okay. It also means that any training needs can be delivered quickly, we are a firm that works at helping injured people. We do think strongly about the pillars of wellbeing.
Vedi recensioni per: Utile|Valutazione|Data|Tutto