This once WAS a great place to work..... - Recensione dipendente - Dipendente anonimo presso Extra Space Storage

2,0
12 feb 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people who still remain from what was once a great company are a definite positive. However, those loyal and dedicated people will continue to exit as this company continues to sacrifice them for the sake of the numbers.

Svantaggi

This was once a company that recognized and rewarded great performance and lived by their values. Unfortunately, it has lost many great employees over the past few years and has transitioned to an organization that promotes based upon who you know and not how you perform. And though they talk about values, they no longer abide by them. When it's not convenient or it doesn't drive numbers, integrity goes out the window. And there are several recently promoted executives who have had a history of not living the values. CEO Spencer Kirk is a great leader and a great man. Unfortunately, I can only speculate that those immediately below him have to be hiding these types of behaviors from him High level director positions are filled on the basis of political expediency, not on the basis of past performance or experience. People are being promoted into high level positions in fields where they have had no previous experience. The chasm between the field and corporate continues to expand as corporate centralization continues to make Salt Lake an exclusive club that closely guards information and meticulously screens those who apply to be a part of that club.

Esplora altre recensioni su Extra Space Storage

5,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great benefits Work life balance Culture

Svantaggi

More advancement opportunites in SLC versus chicago

3,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Solid schedule - 40 hours per week, not expected to be there more than that. No one looking over your shoulder constantly (unless you have a new DM, they can't seem to help it) Mostly great people to work with Local, immediate management does care and are helpful.

Svantaggi

Very large rate increases really upset customers and that's just too bad. We are given word to tell them but it just isn't true. Putting more money in stock holder's pockets is the bottom line and it doesn't matter how much anger we have to deal with. You are absolutely expected to sell insurance to every renter. However, you must be careful because you aren't "insurance salesmen". You get a ding when you don't sell it. We are encouraged to use evasive language and rush through it so the renter thinks it's required without quite saying so. You would think this large of a corporation would have handymen available but it is so, so difficult to get the smallest repair done due to getting bids from vendors, turning them in, reminding the person you turned them in to what needs done maybe getting approval, then scheduling. By that time lights (or whatever) have been out for a month or 2. Benefits are very expensive and cover so little.

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