Nightmare - Recensione dipendente - Collections Specialist presso FAMS

1,0
23 giu 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are no pros whatsoever

Svantaggi

Worst management you have ever seen. Top to bottom. Let's walk thru a typical day: start with a meeting where management will downgrade other employees in front of everyone. Change rules, berate, disrespect and curse. Lots of joking and not taken too seriously. Then we get on the phones...if you're working from home, good luck getting real help. You will be pushed aside and ignored. If you're working from the office, be prepared to hear smack talked about everyone who works from home. Be prepared to hear yelling. complaining about weight loss/weight gain, inappropriate family details, managers discussing past employees, complaining about their job, random outbursts, LOTS of inappropriate conversations. This place will worsen your mental and physical health. Be prepared to hear racist/sexist/ageist jokes. HR is a complete joke. If you put your 2 weeks notice in, you will be fired. If you have health concerns or they just don't like you, you will be fired. Managers are not sober. You feel like your job is always on the line for things outside of your control. No one wants to move up to management because management is also treated like crap. No work life balance, no respect for time. They will take advantage of hard workers and never move you up. The only reason you're given more responsibility is to use you then put you back down. Everyone who has been promoted in the last year has quit or been fired/demoted. That's a fact. They don't want to move many more people in because that would take from their money. Promotions and pay increase are promised then taken away. This is a joke. There is no loyalty, only manipulation and mind games. They want to keep bonus $$$ for themselves, monthly contests will often be forgotten about and the hard workers get scammed the most. NO MANAGER IS GOOD HERE. Many times on morning meetings, we overheard managers getting screamed and cursed at. If $16 per hour is worth all of that, go for it.

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5,0
4 feb 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

money is good for family

Svantaggi

travle is bad for family

1,0
16 lug 2014
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interview process was warm, and appeared genial and legitimate. Human Resources Recruiter was friendly and hired on the spot. The full week of training was secluded from the rest of the company, and involved 10 other new-hires. Was a fun atmosphere...unfortunately that was the end of the honeymoon.

Svantaggi

The call center floor was an absolute nightmare, from the first day we were allowed to go out until the day I quite. Employees receive 2 scheduled bathroom breaks that are 5 minutes each. For clocking in and out for lunch and end of day, employees are herded like cattle and told that if they go over their allotted 40 hrs per week, they will be penalized for stealing from the company. Unit managers often yelled at rows of cubicles to keep employees in check. And the EMPLOYEES...worst group of people I've ever worked with. Females wore 10 in stilettos, weave to their ankles, huge hoop earrings, and see-thru shirts (it was as if they had just finished a shift at Magic Mike's). The men wore sagging pants, had huge earrings in their ears, smelled of weed, and cussed like sailors. And these were men and women from SEVERAL ethnicities. The most ghetto-fabulous establishment I've ever seen, like they recruited from a prison exchange program.

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