Customer Service Adviser - Recensione dipendente - Customer Service Representative presso FARFETCH

2,0
28 lug 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Consistent Work Culture is Nice Family Lunch Wednesdays Cool Artsy Building Cool People Occasional Bonuses

Svantaggi

Severely Under Paid!For the amount of work and stress this job entails. Management is a Full Blown Mess Internal Departments lack all structure when it comes to correspondence. Little to no help from Supervisors with escalations HR is questionable No respect for CS input on internal problems. They blatantly do not improve internal issues. Therefore, all the heat from the Customers falls back on the CS reps when it's another internal departments fault or a boutique. TRASH.

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5,0
8 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing culture, managers, trainings, salary increases, and benefits.

Svantaggi

Constant layoffs, rough customers at time, but nothing much more.

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Risposta di FARFETCH
5mo
About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
3,0
27 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people and company culture used to be great.

Svantaggi

Company was sold and everything went down hill. No room for growth.

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