senior customer support specialist - Recensione dipendente - Customer Support Specialist presso FDS

1,0
15 ott 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

none other then working from home at the moment

Svantaggi

everything, not enough pay, refuses to hire enough people to support work

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Risposta di FDS
5y
Thanks for providing feedback. The company is continually hiring employees for the customer support department and restructured the compensation for this group about a year ago. The company is growing very quickly and we will continue to add additional employees to help support our customers. I'm glad to hear you are enjoying working from home during the pandemic.

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5,0
8 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great i love it so uch

Svantaggi

none nothing i can complain about

4,0
15 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Achievable goals. Amazing teamwork culture. You feel safe to ask your superiors questions when confused. Super fun culture. Decent pay compared to the area. Health insurance w/ incentives to reduce premiums. many other amazing benefits to chose from like hospital indemnity, accidental death/dismemberment insurance, etc. KEPT THEIR DEI POLICIES Fun incentives Achievable bonuses. Policies that take customer behavior into account for metrics. So, so many more

Svantaggi

Still not a comfortably livable wage. Training can be confusing and overwhelming, but that's the industry, plus you are encouraged to learn and ask questions whenever you need, no matter how long you've been there.

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