Run for your life - Recensione dipendente - Customer Service Specialist presso FIS

1,0
26 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Allowed to work from home

Svantaggi

So many, for a Fin Tech company the programs that they force employees to use is from 1995. There is no organization to it, information is not stored, it is hidden. This makes servicing callers almost impossible. Management is ruthless with the employees, there are frequent layoffs handled in a brutal manner. One person had worked extremely hard to accomplish an important goal for a big client. The day after completing the plan, he was summarily laid off. Chaos reigns, management refuses to make decisions about simple things like which holidays will be offered for the year. The benefits are barely there. There are big deductibles which makes going to the doctor expensive until the deductible is met. Who has $400.00 for an office visit, let alone lab work? The morale is low, everyone waits for their layoff after working mandatory overtime to achieve goals which will provide big bonuses for senior leaders, but not the ones who did the work. FIS is soul destroying, it is designed that way, senior leaders want to traumatize the employees. If their clients knew how ham handed they really were, no one would hire them.

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Risposta di FIS
11mo
Thank you for reviewing us and sharing that FIS offers virtual work opportunities. Since you have identified yourself as a current colleague, we encourage you to report any of your stated concerns through the internal channels available to all colleagues.

Esplora altre recensioni su FIS

5,0
25 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Vacation time Managers Good work environment

Svantaggi

Upward mobility is hard to achieve

2,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Worklife Balance Good Office Amenities

Svantaggi

No Opportunity for growth. Layoffs Constantly Poor Leadership

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