Good Pay, Bad Management - Recensione dipendente - Senior Customer Service Representative (CSR III) presso Fanatics

Part of Fanatics Betting and Gaming -Work/Life Balance: managers really stress keeping good work/life balance. When I told mine that I had to work a couple extra hours to finish something before a sprint they told me to take another couple hours off during the next week or so. Also, half-day Fridays in the summer! -Remote work. -Smart, driven developers. -Good benefits package.

-A bit of a start-up nature causes some odd, sporadic development blockers. Not a big enough deal, but can be an annoyance.

This is specifically for Fanatics Betting and Gaming (FBG), as I can't speak on the other lines of business. - autonomous work with the freedom to really put your stamp on projects - minimal red tape, allowing you to execute and move swiftly - full remote culture, with the expectation to respect employee calendars - stability- the company is careful not to overhire and retain its employees - the people- despite being remote, I feel close to my team and work around people who really believe in the mission and products we provide

- Remote work is not for everyone. If you aren't letting management know what you are working on, it can sometimes slip through the cracks. - Full autonomy is a double edge sword. It's fantastic for those who feel like their work is often hindered by unnecessary red tape, but it can be a struggle for those who work better with a set structure and routine. - Technology has been improving and the commitment to leveraging AI tools is encouraging, but there is still a bit of manual work still that can lead to human error. - benefits and pay are fair here, but you have to dig a bit to fully utilize all the benefits we have.