Great company with the best product in an untapped market! - Recensione dipendente - Account Executive presso FareHarbor

• Supportive coworkers — The people are genuinely kind, collaborative, and willing to help each other. • Fast skill development — You gain experience quickly because you’re exposed to a wide range of tasks. • Global team exposure — Working with international teams strengthens communication and adaptability.

• Constant change — The company’s direction changes often, the long‑term vision feels unclear. • Limited support — Teams are expected to figure out new tools and processes with minimal guidance. • Unstable foundations — New initiatives roll out before they’re fully ready or documented. • Overpromising — Clients may be promised capabilities that aren’t fully ready, which creates pressure on delivery teams. • High workload — Lean staffing, be prepared to juggle more than one person’s workload. • Reactive environment — Work often centers around urgent issues instead of a stable roadmap. • Low pay — Compensation does not reflect the pace or level of responsibility.

The benefits are good for the US

Very underpaid across all teams - they justify this by comparing employee pay to those in the tourism industry instead of the tech industry. It's a software company, employees aren't going to stay if their pay is not even hitting the lowest salaries for tech. They find reasons not to promote employees or bump their pay each year, and when we are bumped it isn't even in line with inflation. The worst part is that Managers, even Directors, have little influence as top leadership is who sets the very small pay increases each year. CEO has monetized every feature of the software possible. I understand that monetization is an aspect of growth. However, these initiatives are rolled out quickly with not enough forethought, and clients and internal client-facing teams pay the price. Busy season is chaotic - initiatives, monetizations, and changes all occur at the height of activities, driving everyone nuts and making things difficult for all employees except for top leadership (who don't understand the impact and don't care). Lastly, our CEO believes he shouldn't have to increase our pay because we have good benefits. But benefits don't pay the bills, especially in this US economy.