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Farmers Insurance Group

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set realistic goals for the field - Recensione dipendente - Claims Adjuster presso Farmers Insurance Group

1,0
18 giu 2008
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have access to a company car to give Farmers free advertising but I use it for all my personal errands during the day, child care, school, shopping and then work. I also use charge Farmers for gas I use in my personal vehicle. Farmers supervisors are ignorant and only 1-2 really audit your expenses. I also have access to use the company laptop for gambling online and surfing porn, free aircard, so I can access while on vacation too. I also use the company cell phone for all personal calls and have returned my own cell phone as all calls are made with company phone.

Svantaggi

The upper management sets unrealistic goals for the field to attempt to achieve for performance reviews. Supervisors are very unqualified and set themselves in a holier than thou mindset, particularly when they are wrong or unknowledgeable about claims procedures. I find that certain supervisors in the Daly City office try to talk down to you pretending to be your friend but stabbing you in the back with upper management. Also, they will try to make life difficult with assignments and unreasonable requests if you start to exceed expectations and shoot you back down. This crappy management in place also plays favorites with a wife of a sales agent.

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5,0
16 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for

Svantaggi

Pay scale is below market

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Svantaggi

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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