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Farmers Insurance Group

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if you want a heart attack, work here. - Recensione dipendente - Liability Adjuster presso Farmers Insurance Group

1,0
16 lug 2008
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

nice, intelligent coworkers, profit sharing is decent, free gas, cell phone, and labtop (well they are supposed to be for business use but you can get away with using it for personal use).

Svantaggi

-constant verbal abuse and mistrust from supervisor -unrealistic caseload-i would like to see upper management try to settle claims and meet the claimants in person driving everywhere in southern ca traffic, esp 405 traffic. no adjuster can meet the ludicrous performance expectations. maybe in a perfect claims world where claimants come to your office so you can get credit for meeting them in person, accidents where A r/e B and both parties agree on liability, where claimants agree on your low settlement, etc. -high stress from angry customers and tyrannical demands from idiot supervisor -lack of training or delayed training-i must have looked like a novice in front of the claimants -company expects you to work 60 hours but manage to fit it in 40 hours so they don't have to pay overtime and are cheap about giving overtime -being stuck in l.a. traffic meeting claimants, getting home late, and not getting compensated

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5,0
8 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The ski is really the limit on earning potentionl

Svantaggi

recent underwritting change are across the whol company instead of localized

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Svantaggi

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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