employer cover photo
employer logo
employer logo

Fastmail (Australia)

Questa è la tua azienda?

Good people, culture is hard to shift - Recensione dipendente - Customer Service and Tech Support presso Fastmail (Australia)

4,0
5 ott 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people are really lovely and they're supportive of their employees, the salary is fair for the work done and the upper management are totally approachable

Svantaggi

They are not great at utilising all an employee's skills There's little to no path for career advancement They don't always trust that the people doing the work know what they're talking about.

Esplora altre recensioni su Fastmail (Australia)

5,0
17 apr 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of opportunities to learn!

Svantaggi

There are no cons here

2,0
23 ago 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits included 4 weeks of vacation, 2 weeks of sick/personal leave, 2 days of bereavement.

Svantaggi

Company does not offer a clear path for employees to be promoted or transition to other teams. Opportunities for growth limited. Communication across teams not guaranteed, making deadlines difficult to meet. People in leadership not well-equip to lead teams, this could be detrimental for physical health and mental health. Salary did not make up for tasks fulfilled. Overtime pay not existent.

avatar
Risposta di Fastmail (Australia)
1y
Thank you for taking the time to provide this feedback. We’ve been actively addressing career progression within our organisation. You're right that at a smaller company such as ours growth isn’t always about moving up the corporate ladder; we also focus on providing a variety of development opportunities where relevant for employees and the company. We’re also committed to enhancing our leadership development programs to ensure our leaders are well-equipped to support their teams effectively. We regularly survey our staff for feedback. Regarding salary and overtime, we’ve recently introduced a transparent job and skills framework, aiming to ensure equitable pay for comparable roles across the organisation. Your feedback is invaluable as we continue to improve. If you'd like to discuss your experiences or suggestions further, we encourage you to reach out directly. Thanks again for your input.
Vedi recensioni per: Utile|Valutazione|Data|Tutto