customer service - Recensione dipendente - Customer Service Representative presso FedEx

4,0
14 apr 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

flexible hrs, was able to go to school and work, good management.

Svantaggi

customers are expected to do a lot by themselves but most are not technologically savvy. By the time they came to ask for help customers were already pretty upset

Esplora altre recensioni su FedEx

5,0
9 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible schedule for employees full time

Svantaggi

Regulations for driving full time

2,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Beat the traffic to and from work. You get a combination of active work walking around the warehouse and office work at a computer.

Svantaggi

When express and ground merged, some of the admins decided they weren't going to do any of the new express tasks that needed to be done. Management either didn't seem to notice or did not care as they never intervened or addressed this disparity. A coworker with my same job title was in the air conditioned office all day, working on tasks that were not a priority while I was getting slammed with work that was required for my position. If that is what management wanted, that is fine. But it was never addressed to the team. Management doesn't address or care about these things as long as someone does it.

Vedi recensioni per: Utile|Valutazione|Data|Tutto