4,0
7 set 2008
Dipendente attuale
Collierville, TN
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Fred Smith knows what he's doing. He has based FedEx on the People-Service-Profit premise that if you take care of your people, they will provide the service needed and the profit will come. He actually wants to take care of his employees and customers.
Svantaggi
Unfortunately, too many in management/senior management are more interested in their next promotion or how to obtain a 5-Star than they are in doing right things right the first time. Fred's renewed emphasis on Quality is falling on deaf ears in the management and senior management ranks. They are using the ready-fire-aim method rather than assess-build-launch-evaluate.