Vantaggi
Some jobs can be fun or interesting, like cutting business cards, hole drilling, making signs and very light graphic design.
Svantaggi
Most of everything has gone to outsourcing jobs to bigger centers with the job concentrating on more customer service, which no one really wants to do. It's a lot of showing customers how to press the green button to print etc. Overall the company has gone very corporate and kind of like the unwanted stepchild of Fedex. You won't get the same benefits, pay, perks, union or hardly anything as working for Fedex proper. High employee turnover and you won't move up unless one of the office managers ever decides to retire or move, which won't happen and they'll always choose someone from their clique to move up, you're out of luck if you're not part of the inner circle. Severely understaffed, always high stress, and you are expected to cover many roles not in your job description.