Forgetting our customers and the associates - Recensione dipendente - Branch Manager presso Ferguson

2,0
30 set 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

In the 10 years I was there I worked with some of the greatest people ever. Nice employee discounts, good match on 401k, once again the people you work make the job.

Svantaggi

It's who you know, not what you know. 50-60 hour weeks, very little appreciation given and upper management doesn't know the difference between being a great leader vs. just a manager. They lost touch with what incredible customer service is and how at one point it separated Ferguson from everyone else. Flat 1-2% annual increases and after helping them achieve record breaking years the bonuses are insulting to the effort that was given. You're made to believe you're not worth what you're paid and you should feel lucky to receive a 2% increase. There was a time I'd never leave that company for anything because I truly believed in their upper management and philosophy but how quickly things change when you become another AA #. Current and past associates will know what I mean by that comment.

Esplora altre recensioni su Ferguson

5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Svantaggi

Lower pay than normal for the work

1,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None, I would say remote work but it’s very toxic.

Svantaggi

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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