Great in theory...in reality it's a mess - Recensione dipendente - Sales Consultant presso Ferguson

2,0
8 nov 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fast paced environment, you can really learn the ropes of the plumbing industry.

Svantaggi

Long Hours Crappy Pay for unbelievably hard work No incentive to really take care of the customer and get them the absolute best product, it doesn't pay as well as hocking Ferguson "private label" merchandise. You become a slave to what they want you to sell. Commission structure sucks - if you have a return or huge appliance sale in one pay period it can bring down your entire average pay percentage wise, so even if you sold things at a high margin, you still make less than one percent commission... you should be paid per item you sell. No understanding of family life - no flexibility in hours Management is poorly trained for their positions, little understanding of HR norms Sexual harassment is the norm...always skirting the line of what's appropriate Good Old boys/Only trainees get promoted Customers are valued only for their $$$, associates are valued even less Management has access to perks and parties that are never open to sales people - you know the people generating your paycheck?? Regularly was encouraged to skip lunch to help walk in customers unrealistic expectations of what you can accomplish in one day zero administrative support from client services - poorly trained support staff = little accountability, constant passing of the buck back to sales staff I could go on...and on

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5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Svantaggi

Lower pay than normal for the work

1,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None, I would say remote work but it’s very toxic.

Svantaggi

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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