Vantaggi
The benefits are definitely pros. 401k matching up to 7%, tuition reimbursement and medical are all noteworthy benefits.
Svantaggi
Your pay will be low unless your are in sales. Service used to get paid well if you worked your way to the top, however, Fidelity recently restructured variable compensation and top performing reps are taking up to a $10,000 pay cut. While they cut your pay they are asking you to do twice the work by consolidating roles and drastically increasing calls per hour expectations. Expect to handle complex problem resolution on matters like alternative investments, international wires, or incorrect cost basis research all while taking 7 calls per hour. You will get paid around $50,000 for practically handling every aspect of service for all clients and financial consultants who very likely know less than you but get paid over twice as much. In summary the pay is low, the goals are practically (now) unattainable, job security is not the best.