Do yourself a favor, Run Away from Fidelity - Recensione dipendente - Customer Service DC/TEM presso Fidelity Investments

1,0
24 set 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits were good, they match 7% after 1 year of service, but, not fully vested until 5 years. Most people do not stay 5 years.

Svantaggi

Call center is a "sweat shop" in my opinion. Make you eat lunch, 30 minutes, at your desk-they call it a "Working Lunch". The calls are non-stop and you are limited in a career due to this being a call center. Very political place, no room for advancement. You are coached and everything you do is recorded both on computer and phone. Adherence to your schedule is a big thing, also, if a customer give you a bad survey, and its not your fault, you still get in trouble. Blah!!!

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5,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A great place to work!

Svantaggi

Not much cons from my experience.

5,0
11 giu 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Svantaggi

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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