Vantaggi
- if you like to be treated like your 12 this call center is for you - if you like to work in a cheap office surrounded by homeless people this is the place for you - if you like to have to time out when you go to the bathroom this is the place for you Every second of your day is supervised. You will more than likely have a 10 hour shift where you will spend 9 hours and 15 minutes of it on the phone and if you don't you will get in trouble and receive "verbal warnings" that turn into "written warnings" . You receive two 15 minute and one 10 minute break (to go potty) You have to time out during your one hour non paid timed lunch break. Now factor in every person calling in extremely mad because there is an issue with the website and they had to literally wait 45 minutes to get to you so they take their anger out on you. It is not even sure if it's the Walmart of the financial industry. If you never want to make 6 figures in your life this is the place for you - well you might make LOW figures if you spend literally your entire life there sucking up to some of the strangest people you will ever encounter which in return will suck the life out of you.
Svantaggi
This is 100% call center. Nothing in the financial industry to do with this job - You do get your series 7 and 63 so that you can do the most exciting thing with your job and take orders from customers. Don't screw up or you'll get a boo boo aka trade error. #verbal warning Its filled with people either making a mid life career change and they are so excited about a 401k and insurance (because they were going nowhere in their life) or you come straight out of college and if the person is halfway normal they are gone in less than two years. The managers are some of the biggest jokes I have ever experienced in my life. If you think women don't have an equal opportunity please go to Fidelity Salt Lake City. Women are promoted and have higher jobs for the sole fact they are women. My manager would call me homeslice, homeboy, homies, holmes, homes, gangsta, etc She was so out of touch with the team it was truly remarkable. Unfortunately though that seemed to be the common theme.