Customer Centered Culture - Recensione dipendente - Dipendente anonimo presso FieldAware

- The Plano office if full of great people - They have a sincere desire to help our customers be successful. - They work really hard, everybody works equally hard... not one employee "phones it in". - FieldAware is a great product, so it's easy to be dedicated to the team, customers and product. - Great location!

Early retirement sounds more fun. But, since I have to work, this is the best environment for me.

A few employees and the ideology of the product. Company has a laissez-faire attitude.

It would be easy to write a book about the cons of FieldAware as a company and as a product. The poor management and company decisions were bewildering. If someone on the board reads this I urge you to closely evaluate every department including the CEO (Charlie). At this point I don't believe the company can bounce back, but that would be a great starting point. ~The product (software) is bad, often crashes, looks like something built in the 80's and isn't configurable (contrary to what is sold). ~Customers are not valued and often internally laughed at. ~The product team is incompetent and unable to build features promoted for various releases. If they manage to release something it's often broken or incomplete. ~Unable to advance/be promoted ~Company recently closed several offices and laid-off almost half the employees to make ends meet.