Not something you would want to get involved with/ Call Center - Recensione dipendente - Customer Service Specialist/Call Center presso Fifth Third

2,0
9 nov 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Discounts for zoos, movies, Reds games and free parking( when they don't close down a whole floor for nothing)..Made great friends while there. Learned many things to do on my call after call..Your hours is always changed.. Many nights, weekends, and holidays you have to work..You are always trained to wear many hats but paid for none..We all got a $2.00 an hr raise and we were lead to believe it was because we did a great job for the company. Found out $2.00 was across the board. So felt like we all was lied to. No morale and high turnover. In my 2 yrs I have never been made to feel welcomed. Made to feel like I was never good enough..When they had activities for the employees, you had to go on your 15 minute break and things was done in a hurry and done only half way..All my friends quit and or got termed. No layoffs with 5/3. Either you're fired or you quit.

Svantaggi

Not enough pay for what you are required to do..Very low morale and high turnover..Too any long hours and short pay.

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5,0
16 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Management and good culture

Svantaggi

Underpay, and personal banker I are always hating on PBII

4,0
14 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Svantaggi

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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