They do not make banking a fifth third better. - Recensione dipendente - Customer Service Representative presso Fifth Third

2,0
12 nov 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some of the customers and fellow employees are nice people.

Svantaggi

They want you to drink the koolaid and believe that they keep the customer in the center of everything that they do, but that is a lie. They have you force products onto customers that they don't need; products that can put the customers in financial ruin. Even if you're meeting and exceeding your goal consistently each month by 200%, it's still never good enough. Every morning before opening at 9am, we're told over and over again by the FCM how we're not doing enough. It's soul sucking and it keeps the morale at an unrecoverable low. I've never worked at a place so terribly managed.

Esplora altre recensioni su Fifth Third

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work life balance and benefits

Svantaggi

Working with the general public

4,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Svantaggi

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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