CSR Call Center - Recensione dipendente - Call Center Customer Service presso Fifth Third

4,0
8 giu 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I was eventually let go from the call center at the height of the mortgage dissaster but all in all I was fairly content there. Laid back environment but rules and expectations are defanity STRONGLY enforced.

Svantaggi

Some of the call expectations and format were a bit ridiculous I thought, long customer verification process because their phone systems lacked verification software. This was as of 2008.

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5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Work-life balance, good pay, thorough training.

Svantaggi

Dealing with angry customers but that’s part of the job

4,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of work to do, very social even higher ups.

Svantaggi

Very corporate, can be more worried about looking busy than actually accomplishing important things

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