Favoritism at its finest - Recensione dipendente - Customer Support presso FinFit

2,0
9 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- remote - incentives - can change your queue status

Svantaggi

- extremely micromanaged - managers, supervisors and leads didn't know what to do therefore, there was mixed responses on how to do things - customer support NEEDED to work holidays though all company was off - customer support lost their incentives if the had an emergency and called off, were late, or got bad scores - PIP for everyone but the bad leadership - favoritism all day - Killby and his infamous videos were nothing is said but we are all one family...

Esplora altre recensioni su FinFit

5,0
5 dic 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

FinFit offers a high tempo start up culture with many of the benefits of a stable company. The leadership team, including myself, has genuine concern for employees, partners, clients and customers alike. We are investing heavily in technology to improve the financial wellness value offering and reduce friction in all layers of the customer experience. Continuous improvement is a serious part of FinFit culture. This is a true fintech company. If it is broke or sub-optimal today, there is a good chance it will be fixed or improved tomorrow.

Svantaggi

Past Glassdoor reviews allude to problems in IT, etc. This is primarily due to leadership turnover 2015-2018. Like many startups, FinFit has come a long way in a short period of time. That said, if you are looking for a 9-5 job where you can relax at work, this is not it!

2
1,0
27 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home 16 days off plus sick pay and 20 days vacation Ceo really cares Competive pay

Svantaggi

Products riddled with problems Terrible customer service because of turn over Care about the bottom line more about getting things right Management has favorites and treat you with passive aggressive hostility. Hr is there to protect only the Management. Very low morale

2
Vedi recensioni per: Utile|Valutazione|Data|Tutto