Stressful Toxic no advancement - Recensione dipendente - Collections Representative presso FinFit

FinFit offers a high tempo start up culture with many of the benefits of a stable company. The leadership team, including myself, has genuine concern for employees, partners, clients and customers alike. We are investing heavily in technology to improve the financial wellness value offering and reduce friction in all layers of the customer experience. Continuous improvement is a serious part of FinFit culture. This is a true fintech company. If it is broke or sub-optimal today, there is a good chance it will be fixed or improved tomorrow.

Past Glassdoor reviews allude to problems in IT, etc. This is primarily due to leadership turnover 2015-2018. Like many startups, FinFit has come a long way in a short period of time. That said, if you are looking for a 9-5 job where you can relax at work, this is not it!

- remote - incentives - can change your queue status

- extremely micromanaged - managers, supervisors and leads didn't know what to do therefore, there was mixed responses on how to do things - customer support NEEDED to work holidays though all company was off - customer support lost their incentives if the had an emergency and called off, were late, or got bad scores - PIP for everyone but the bad leadership - favoritism all day - Killby and his infamous videos were nothing is said but we are all one family...