I upvote the negative reviews of the company. There are a lot of issues: the CEO "doesn't believe" in cost of living adjustments so don't expect your salary to change even if you work there 2+ years, micromanagement by senior leadership, indiscriminate firing of employees, performative DEI (especially with their Employee Resource Groups), intrusive monitoring on laptops, etc. From an outside perspective (as I'm no longer with the company), the positive reviews feel like a concerted effort by management to try to increase the company's Glassdoor score because they've had a hard time hiring people.
The issue I'd like to highlight though is the most recent injunction the company has filed in regards to the union. The TLDR is a slew of unfair labor practices that were found to have merit by the National Labor Relations Board (NLRB). Instead of admitting fault, as most companies do, Findhelp took the case to court and the week before the case was set to be heard, filed an injunction claiming the NLRB is unconstitutional. Given that the company is supposed to be modernizing the American safety net, I cannot imagine anything more damning to working class Americans than having their labor protections gutted. The CEO and Senior Leadership clearly do not truly believe in the mission they've set forth, otherwise they wouldn't have been able to make this unconscionable argument that has the potential to have irrevocable impacts on people in need.