Salary - Recensione dipendente - Store Manager presso Firestone Complete Auto Care

Lots of room for growth

Lack of holiday and vacation time. Can be stressful

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.