Customer Care Executive - Recensione dipendente - Product Marketing presso First 5 LA

Great team environment, learning atmosphere, cutting work, remote work, work life balance.

Government agency restrictions on creativity.

Good pay, good benefits, most of the folks working there are truly trying to make an impact and improve conditions in LA County

The toxic work environment is deeply ingrained in the organization’s culture. High-performing, dedicated employees rarely stay long. Since becoming a supervisor roughly 8 years ago, my manager has consistently failed to retain talent. While she is capable of hiring strong candidates, most leave within a few months—driven away by her toxic behavior. Over the past 3 years, I’ve watched the team turnover completely: when I joined, there were 7 team members. She hired 2 more during my time there, and now only 1 remains. At least 9 people have left the team, most for the same reasons I did.