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First Command Financial Services

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Disingenuous Company Incompetent Senior Leadership - Recensione dipendente - Former Longterm Employee presso First Command Financial Services

1,0
20 set 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The campus is very nice although most employee perks/benefits have been rescinded. Company has a concierge located in the parking garage that hosts area vendors. Parking garage provided, but frequent accidents occur due its parking design that seeks to maximize capacity rather than clearance.

Svantaggi

This company has lost its way after the SEC sanctions against its former core product: the contractual mutual fund. It replaced longtime CEO Lamar Smith with Scott Spiker who has a sub-par, transient history as an executive. As USAA, its principle competitor posts record profits, returns continue to falter and are only maintained at those levels by costs savings from layoffs. Insurance sales are in nosedive decline. One single product, the proprietary managed account, is doing well albeit because the company is moving the money formerly held in the contractual accounts into those type accounts. A case for churning could easily be made and a class action is certain to follow. Most quality employees are migrating elsewhere.

Esplora altre recensioni su First Command Financial Services

5,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Svantaggi

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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Risposta di First Command Financial Services
3w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some times work is good

Svantaggi

Some times work is bad

1
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Risposta di First Command Financial Services
1mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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