The stress of carrying the world on your shoulders. - Recensione dipendente - Senior Client Service Specialist presso First Commonwealth Bank

1,0
4 set 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Direct supervisors are extremely knowledgeable. Fellow employees are kind and compassionate. Holiday pay, PTO (although you must earn it month to month), dental/vision, 401k.

Svantaggi

Plans to stop Shift Differential, Health Insurance cost is a joke for part timers (as well as PTO). ***Redefining full time as 30-35 hours a week (I assume benefit cuts are next on the list). As someone else has also said, there is absolutely no work/life balance. If you sign on, you are welcoming the stress of carrying the world on your shoulders, with not much gratitude from management, you are ants to them. Sales goals are ridiculous, someone needs to do some newer & more accurate market research on this before goals are assigned to people (in my opinion they are astronomical so that the company doesn't have to pay out). It seems there are 2 major people that are the root of the problems for this company (I'm sure there are more, these are just the primary 2). One coming out of NJ with a background in cutting cost at the employees expense (or just cutting the employee), not the companies. The other being a power crazed female with a Napoleon complex (don't you ever expect a thank you from this woman.. I also don't suggest looking into her beady eyes). The company purchased a new system 1-2 years ago that was to make it easier for day to day function, like transactions, balances, restricting cards...etc. Prior to this system we used a primitive DOS like program, & about 10 others for day to day function. In losing the one program we gained about 5 more, and if you were a senior specialist or manager this went up by at least 10. I feel as though the time and effort I spent caring deeply about my customers and working as efficiently as possible each day was wasted, which was over 5 years.

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5,0
17 gen 2026
Dipendente temporaneo anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Being a teller was fairly easy and quick learning for an entry level job

Svantaggi

Had to work on saturdays

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Risposta di First Commonwealth Bank
4mo
Thanks for the great review. We wish you the best on your career journey. Stop back and visit us anytime.
3,0
3 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you just want to come to work do your job and go home this is a good place for you. Friendly people and pleasant customers. We offered products that I personally still stand behind.

Svantaggi

No movement within the company unless you are a manager. Constantly understaffed. If you're branch is helping out other branches they are not rewarded instead their own branch will suffer and not be able to bonus for the quarter. No work life balance.

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Risposta di First Commonwealth Bank
7mo
Thanks for your review, we’re glad that you had a positive work experience on our team. Thanks also for your feedback on how we can improve – that’s how we get better every day. All the best in your new career path.
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