AWFUL Co. - Recensione dipendente - Dipendente anonimo presso First Direct Financial

Everyone is laid back and friendly, everyone works as a team to deliver exceptional customer service.

None so far. Place is great.

They cater lunch in on Fridays. That is pretty much it, but I have to have 20 words. Still need more.

They try to appear bigger than they are. They have only eight non 1099 employees, three or four of which are executives, including the owner. When they have partners come into the office, they hire outside people for the day so that they appear larger. They do not pay out residuals on time or accurately. They are so disorganized that they constantly change policy and procedures, making it difficult to get anything done or reach goals. There is zero structure, in fact everyone reports to everyone, which causes mixed messages, lack of focus, and a lack of accountability. Their medical benefits leave a lot to be desired. Ownership will get upset if an employee takes time off for illness or family funerals and may decide to randomly not pay you for the time, it doesn't matter if you are salary or hourly. They have no PTO, and in fact don't even have an agreed upon handbook other than the random generic one they printed off of the internet. They do not have a mission statement, however the culture is one which is ruled by fear. Ownership and the executive team run the company like a sweat shop, even expecting salary employees to clock in and out so that their time in the office can be scrutinized.