Bank officer - Recensione dipendente - Senior, Customer Service Representative presso First Gulf Bank

Opened new branches ,launched new products, Received employee satisfactory wards

To recruit employees directly and not outsource

Good pay, especially after it was reviewed, getting good pay but doing non challenging role. As it was owned by royal family, bank sometimes spend on ridiculous things

1) Politics Too much internal fights at the head office. Indian ratio in head office got so high, till they finally realize it is a national security issue, and find ways to remove Indians 2) Support for Overseas Branch Only one overseas branch in Singapore. But it seems that there are people in head office that do not wants the overseas branch to succeed, creating countless problems 3) Racial Discrimination At the only overseas branch, a certain race is being tolerated for sloppy work, and the certain race gets promoted and commended even though others do better. A good example is such that a certain race gets promoted every year, even though the staff smokes in toilet and have known extramarital affairs. 4) Micromanagement Head of the branch will sit at the lobby, trying to catch latecomers for work 5) Risk Exposure Bank's exposure to certain countries is too highly concentrated. In good times, the profitability is high. It has not experienced bad times yet, as overseas branch us a new setup. 6) High Turnover of Staff There must be a reason why the pay is good, but management staff come and go, especially the compliance department 7) KYC procedures Even though deals might be suspected and reported by staff to have Iranian links, but head of branch did not take decisions to stop transactions