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First Rate Exchange Services

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Going downhill...fast - Recensione dipendente - Information Technology presso First Rate Exchange Services

1,0
17 gen 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some friendly and helpful people who share the pain with you

Svantaggi

- The new management, from the top down. They're only interested in themselves and protecting/justifying their own roles. The place is saturated with management and there's no proper structure or lines of engagement. - Nepotism is rife and although it is a small company with limited development, any opportunities that do arise are snapped up by friends of management. - No feedback policy for staff. Staff are not listened to and there is no formal way of raising issues. If issues are raised 121 with management, they are dismissed as 'middle management' are too afraid to manage up (see protecting jobs above). Nowhere to turn if you have a grievance - It is a serious issue as it has created a toxic environment. - Shifts are a knee-jerk reaction to issues of the past and a shoddy excuse of a 24/7 support model without any investment or thought process. Small teams with 24/7 cover mean work/life balance goes out of the window.

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1,0
2 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are none to name

Svantaggi

The toxic management within this place is astounding. The amount of managers who nose their way into other people's businesses and not just within their own team but other teams as well and attempt to use certain information against these workers at a later date as leverage get what they want. Additionally if management finds out someone is struggling with personal issues they shame them for it and make them feel like it's their own fault rather than providing any type of support. Also management within this place is only after 'Yes men' and if anyone attempts to push back or go against the grain they punish them for it and try to manage them out of their role using any nefarious means they possibly can. Also all of these managers causing all these issues are all female and unfortunately most of management here are mostly female who are on a power trip and attempting to throw their weight around because they keep getting told no in their real lives so need to feel powerful by beating down on people at work, instead.

4,0
24 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It was great place to work

Svantaggi

Salary wasn’t enough at the time.

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