Not for the Weak - Recensione dipendente - Customer Service Representative (CSR) presso FirstEnergy

2,0
28 giu 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home once hired

Svantaggi

Customers get to talk however they want to you, but you have to remain calm and professional "mandatory OT" on-call for 9 weeks out of the year for storm outages

Esplora altre recensioni su FirstEnergy

5,0
3 dic 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Svantaggi

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

1,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Only pro anymore are the benefits

Svantaggi

No longer work from home, constant turnover, no decision makers

1
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