Very unhappy customers and clients - Recensione dipendente - Operations presso FirstPort

2,0
3 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible working and benefits scheme

Svantaggi

Businesses acquired over past few years have caused a multitude of problems and reputational damage.

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Risposta di FirstPort
11mo
Thank you for sharing your feedback. We are truly sorry to hear that your experience at FirstPort did not match the enjoyable employee experience we aspire too. We take all employee feedback seriously to identify areas for improvement. We are committed to fostering a positive and supportive work environment, and we would appreciate the opportunity to understand your concerns in greater detail. We value our employees and are always looking for ways to improve our workplace culture.

Esplora altre recensioni su FirstPort

5,0
11 mag 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Excellent Chief Executive who 'walks the talk'. Good training, great benefits in a fast growing company with plenty of opportunities.

Svantaggi

I don't know of anything I could report

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Risposta di FirstPort
3y
Thank you for taking the time to leave your comments, all feedback is invaluable to us
1,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team work - customers - feeling like you are making a difference

Svantaggi

No support , blame culture , looking to blames managers for Everything and no accountability further up the Business. PMs that won’t stay . Things that change constantly. Systems that are not updated with the correct forms or procedures and then managers blamed for getting it wrong. Getting screamed at by residents or families for things you can not control . Feeling untrusted by our own company . Ask you for help one week and throw you to the wolves the next . I’ve seen it all and now it’s at the worst it’s ever been , DMs are applying else where in droves and pms !! Development managers are customer facing we are the face of retirement but are treated like the lowest of the low of no value by the wonderful staff above pms . Investigations against colleagues when conversations co hi of of taking place instead . Such a blame culture

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Risposta di FirstPort
3d
Thank you for sharing your feedback. We are truly sorry to hear that your experience at FirstPort did not match the enjoyable employee experience we aspire too. We take all employee feedback seriously to identify areas for improvement. We are committed to fostering a positive and supportive work environment, and we would appreciate the opportunity to understand your concerns in greater detail. We value our employees and are always looking for ways to improve our workplace culture
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