Reconsider applying - Recensione dipendente - Community Association Manager presso FirstService Residential

1,0
24 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free lunch from Vendors during lunch and learn.

Svantaggi

Extended hours are between 50 and 60 hours a week. Very high turnover for CAMs Work Life balance is non existent, you will be told to, "come in on Saturday to complete work." Unprofessional comments in front of clients about the previous Community Association Manager during Board meetings. Inheriting accounts that are in complete shambles with many items incomplete, not organized, and multiple software platforms that were hobbled together at the last minute. Examples, work orders, violations, invoices not being loaded causing HOA clubhouse utilities to be disconnected. Plan on chronic stress, lack of trust, and manipulation by certain Regional Mangers to protect their own incompetence. Extremely toxic work enviornment.

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Risposta di FirstService Residential
9mo
We regret that you had a negative employment experience and will use this feedback to identify areas in which we can improve. - Emily, Global Director of Talent Acquisition

Esplora altre recensioni su FirstService Residential

5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for.

Svantaggi

Not many , sometimes the issues are not with the company itself but the property

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Risposta di FirstService Residential
4d
We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
4,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Svantaggi

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

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Risposta di FirstService Residential
4d
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
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