Great company. - Recensione dipendente - Customer Service Representative (CSR) presso FirstService Residential

4,0
17 giu 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great pay, great hours, supportive, a learn and grow environment.

Svantaggi

Not enough training time for new employees to learn their role.

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Risposta di FirstService Residential
2y
Thank you for taking the time to share feedback on your experience with FirstService Residential. We appreciate it and will be sure to share it with the appropriate team members. Wishing you all the best in your future endeavors! -Emily, National Director of Talent Acquisition

Esplora altre recensioni su FirstService Residential

5,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work for.

Svantaggi

Not many , sometimes the issues are not with the company itself but the property

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Risposta di FirstService Residential
5d
We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
4,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Svantaggi

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

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Risposta di FirstService Residential
5d
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
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