Good - Recensione dipendente - CSA - Customer Service Associate presso Firstsource Solutions

3,0
9 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good people in the floor, No micromanagement. Best place to start career in international processes.

Svantaggi

Too many metrix to unlock commision, Back to back calls sometimes.

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Risposta di Firstsource Solutions
4mo
Thank you for sharing your feedback! It’s great to hear that you appreciate the supportive environment, approachable people, and the freedom from micromanagement we’re glad you see Firstsource as a great place to start a career in international processes. We also acknowledge your point about the number of metrics and the challenge of handling back-to-back calls, but these are aligned with client and business requirements,

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5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. Deadful company. Stay away

Svantaggi

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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