Work life balance is so called thing here - Recensione dipendente - Senior CSA presso Firstsource Solutions

1,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There more you sell the more you earn

Svantaggi

Constant pressure was applied to the agent. They are fully fixed on sales instead of helping for technical support

avatar
Risposta di Firstsource Solutions
1mo
Thank you for your feedback. We’re glad to hear that the performance-based earning structure is a positive aspect of your role. We understand your concerns regarding pressure related to sales targets. Performance expectations are aligned with business objectives; however, we strive to ensure a balanced approach that supports both sales goals and quality customer service, including technical support where required.

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. Deadful company. Stay away

Svantaggi

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

Vedi recensioni per: Utile|Valutazione|Data|Tutto